Privacy Policy

1. Introduction

KitchenAlity ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with our advertisements, or submit a form to request information about our remodeling services.

2. Information We Collect

When you submit a contact or lead form (including forms on Facebook and Instagram), we may collect:

• Full name
• Phone number
• Email address (if provided)
• Zip code or address
• Type of project or service you're interested in
• Any other information you voluntarily provide

3. How We Use Your Information

We use the information you provide to:

• Contact you about your remodeling project or service request
• Provide estimates, quotes, or consultations
• Follow up on inquiries by phone, text, or email
• Improve our services and marketing efforts
• Comply with legal obligations

We do not sell your personal information to third parties.

4. How We Share Your Information

We may share your information with:

• Employees or contractors of KitchenAlity who need it to respond to your inquiry
• Service providers who help us operate our business (e.g., CRM software, scheduling tools)
• Meta (Facebook/Instagram), solely as needed to process form submissions through their advertising platform — subject to Meta's own Data Policy

We do not share your information with unrelated third parties for their own marketing purposes.

5. SMS and Phone Communication

By providing your phone number, you consent to be contacted by KitchenAlity via phone call or text message regarding your inquiry. Message and data rates may apply. You may opt out of text communications at any time by replying "STOP."

6. Data Retention

We retain your information for as long as necessary to respond to your inquiry and for a reasonable period afterward for business record-keeping, unless you request deletion sooner.

7. Your Rights

You may request that we:

• Provide a copy of the personal information we have about you
• Correct inaccurate information
• Delete your information from our records

To make a request, contact us at (813) 280-2876 or at dawson@kitchenswithpersonality.com.

8. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our website or ads may contain links to third-party sites (such as Facebook or Instagram). We are not responsible for the privacy practices of those third parties.

10. Children's Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

KitchenAlity
14465 N Dale Mabry Hwy
(813) 280-2876
dawson@kitchenswithpersonality.com